68% of support tickets resolved automatically
A nine-person support team was drowning in repetitive tickets — order status, returns, sizing — and first replies took hours during peak season.
A nine-person support team was drowning in repetitive tickets — order status, returns, sizing — and first replies took hours during peak season.
We trained a support agent on their help center, order data and past tickets. It resolves routine questions instantly and hands complex cases to a human with full context attached.
A support agent connected to Shopify and Zendesk that answers order questions instantly.
Routine questions never reach the queue
Customers rate AI answers higher than before
Same team handles twice the volume
Two-thirds of our tickets now solve themselves, and customers prefer the answers.
Your team could be next.
Book a free 30-minute audit and leave with a costed plan for your first result.