Privacy policy

Overview

This policy explains what personal data Lumo collects, why we collect it and the choices you have. Replace this template text with your own policy reviewed by a qualified professional.

Information we collect

Details you give us, such as your name, work email, company and the information you share in our audit form.

Usage data, such as pages visited and device type, collected through privacy-friendly analytics.

How we use it

To respond to enquiries, prepare audits and deliver our services.

To improve our website and communications. We never sell your data.

Data processed for clients

When we build agents for you, we act as a processor under a data processing agreement. Your data is used only to deliver the agreed work.

Retention

We keep enquiry data for up to 24 months and client data for the length of the engagement plus any legal retention period.

Your rights

You can request access, correction, deletion or export of your data at any time by emailing hello@lumo.ai.

Contact

Questions about privacy? Email hello@lumo.ai. Last updated: October 2026.